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Personal Growth Blog for Philip Tirone – Credit Scoring Expert and Champion for the Underdog

Archive for January, 2010

Negotiate Credit Card Debt for Pennies on the Dollar!

Last week, I posted information about a “Virtual Roundtable” I am hosting on How to Negotiate With Credit Card Companies. From all the responses I received, there was one in particular I felt needed to be shared with you immediately!

It is about a person who was able to negotiate $150,000 in credit card debt, for less than 25%!  I recorded the entire call and will be posting it next week.

This information is GOLD!!!!  Literally, amazing information - from the lies they told him to the actual results.

All credit card companies will be named!

Stay tuned!!

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What Should I Do If I Receive a Wrong Medical Bill?

Wrong Medical BillsMy wife and I have three children under the age of four, which means our mailbox is flooded with medical bills and sometimes, wrong medical bills. Obviously, the last thing you want to do is pay these bills, and, at the same time, if you don’t, your credit score will be severely impacted. 

Here are some things I learned about dealing with wrong medical bills:

1. Call the provider and politely state that you do not recall the services. Perhaps you simply forgot about the doctor’s appointment. Or it may be an honest billing mistake. Give the provider time to verify the charges.

2. If the provider fails to verify the charges, challenge the charges in writing. Politely but firmly state that you do not believe you ever incurred the charges and note that the provider failed to verify the charges when you gave it an opportunity. Send the letter by certified mail and keep a copy for your records.

3. If this fails, you have a decision to make. You can pay the “wrong medical bill to preserve your credit score, and then investigate whether to bring a small claims action for return of the money. Or you can wait for the charge to appear on your credit report, and then use the credit-reporting agency’s method for dispute resolution. The agency will require the provider to prove the charges. If it cannot, the information will be removed from your report. However, if the charges are proved to the credit agency’s satisfaction, the negative information will remain on your report for up to seven years.

The moral is this: don’t ignore these wrong medical bills, even if you don’t remember getting those services.

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Will My Wages Be Garnished?

Will My Wages Be GarnishedDuring this time of economic turmoil debtors in distress find themselves wondering: Will my wages be garnished? In deciding how to handle mounting debt, consumers should know that it is a very possible reality.

Garnishment occurs after a creditor or debt collector has obtained a judgment against you in court for the money you owe. To make sure that you pay that judgment, the court orders your employer to pay a certain portion of your wages (sometimes as much as 25 percent) directly to your creditor every payday until your debt is paid in full. For people facing financial hardship, this can turn a bad situation into an even worse nightmare.

If your employer does not already know about your embarrassing debt problems, he will once garnishment is ordered. And making matters worse, most people cannot afford to have 25 percent of their wages garnished.

To stop wage garnishment from happening to you, do not ignore phone calls or notices you receive in the mail. Instead be proactive about dealing with the problem before you are subject to court garnishment orders. To do this, you will need to call the creditor or collector and try to work out a payment plan. Take creditor threats to sue you seriously; failure do so can result in not wondering, “Will my Wages be Garnished,” but actually experiencing it!

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How to Negotiate With Credit Card Companies

I’m hosting a “Virtual Roundtable” on How to Negotiate With Credit Card Companies, and I need your input!  This information will help others that are going through the same thing.

For those who haven’t attempted to negotiate their debt yet, but have questions – Submit your questions in the comment section below.

For those that have negotiated your credit card debt, we need your input! -  Simply call (310) 929-0033 and leave a message with your answers to the following questions.  We will take your message, type it out, and post it on our blog with ONLY your first name.  Once again, the questions are:

  1. Name of credit card company you were negotiating with
  2. Amount of debt
  3. Amount settled for
  4. What did the credit card company offer you that was “out of the ordinary”  (for example, no payments, no marks on your credit)
  5. How did you negotiate this?
  6. What are the things you would definitely do again?
  7. What are the things you would do differently?

Click “Call Me” below , enter your first name and your phone number and the system will immediately call you and connect you to the voicemail system:

Remember the more specific the better.  If you know someone that does know how to negotiate with credit card companies, please click on “share this” so that we can spread this information!

Thank You!

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Do Gift Cards Expire?

Gift Card, Gift CertificateIf you are still carrying around gift cards you received this Christmas, you may be wondering, Do gift cards expire? It varies from state to state, but in many states, they can and will eventually expire. For that and other reasons, it is best to use quickly.

Unfortunately, as much as $5 billion in gift card balances will go unspent this year, potentially resulting in a windfall to the merchants who sell the cards. Although the rules vary, depending on where you live and what type of card you have, the safest course is to use the balance of the gift card or gift certificate within a year from its issuance.

Now is a particularly good time to take advantage. Many retailers have slashed prices in the wake of a Christmas season, and a struggling economy might mean even more motivation to move inventory. If you don’t enjoy shopping, check to see if you can use your gift card online.

If you really cannot see yourself using that your card, within a year, check out resale sites like plasticjungle.com, giftcardrescue.com, or swapagift.com. Plasticjungle.com, for example, allows you to sell your cards with a minimum value of $25 for up to 85 percent of the balance, exchange them for credits at other websites, like Amazon.com, or donate them to charity.

So do not forget about that gift card eating a hole in your wallet. Take advantage of sales, shop online, or exchange it for cash because yes, gift cards do expire in some states.

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Credit Card Act of 2009 Part II – How to Complain

Credit Card Act of 2009Come February, the Credit Card Act of 2009 will go into effect and I’m getting asked the same questions over and over – How do I complain about my Credit Card company?

Here are the facts:  No one regulatory agency exists to monitor behavior and address consumer complaints, so you need to complain or report a violation to the following locations, compliments of Credit Cards.com.

The Federal Reserve oversees some state banks and all banks that are members of the Federal Reserve System.

Toll Free: 1-888-851-1920

TTY: 877-766-8533
Fax: 877-888-2520

Mail: Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480

Online complaint form: http://www.federalreserveconsumerhelp.gov/?District=13

If the credit card company in question has the word “national” (or the initials “N.A.”) in its name, contact the Office of the Comptroller of the Currency.

Toll Free: 800-613-6743

TDD Number: 713-658-0340

Fax: 713-336-4301

Mail:  Customer Assistance Group,
1301 McKinney Street, Suite 3450
Houston, TX 77010

Online complaint form: https://appsec.helpwithmybank.gov/olcc_form/

If you are dealing with a credit union with the word “federal” in its name, or if the credit union is located in Delaware, South Dakota, Wyoming, or D.C., contact the National Credit Union Administration at 1-800-755-1030.

For state-chartered credit unions not located in Delaware, South Dakota, Wyoming, or D.C., and for state-chartered banks, click here for the appropriate state regulatory agency.

Thrifts, savings, loan associations, and federally chartered savings banks are regulated by the Office of Thrift Supervisors.

Toll Free: 800-842-6929

TTY: 800-877-8339

Fax: 202-906-7342

Mail:  Office of Thrift Supervision
1700 G Street, NW
Washington, DC 20552

Email: consumer.complaint@ots.treas.gov

Regardless of which banking regulator you contact, be sure to keep records. Start by contacting the credit card issuer directly. Record the person’s name, date of the call, and the details of the call. Keep asking to speak with a supervisor until you have exhausted your resources at the credit card company. With your detailed notes in hand, contact the appropriate banking regulator and explain your problem. Per the Credit Card Act of 2009, keeping good records will help expedite a resolution.

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Credit Card Act of 2009 Part I – Monitor Your Financial Accounts Closely

Credit Card Act of 2009As the provisions of the Credit Card Act of 2009 begin to take effect this February, be sure to monitor your financial accounts closely as you can bet your last dollar that the banks are going to try to “make up for the losses.”

The Credit Card Act of 2009 was intended to clamp down on certain practices, such as charging over-limit fees to customers who prefer to have the transaction declined or raising interest rates on current balances even while the account is in good standing, however, we are already seeing the unintended consequences of the government’s new “effective” law.  What is happening is the Act could result in more than $50 billion in lost profits. What do you think is going to happen?  Of course… the banks are going to look for new loopholes to make up for these lost profits, the only way to avoid being taken advantage of is to closely monitor your accounts.

Everyone knows that the interest rates of every American’s credit cards have already gone up and we have talked in previous posts that Bank of America is “testing” new annual fees.   What we don’t know is what may be around the corner.  This is why it is critical to monitor your accounts closely, especially, during the next 12 months.

The thing to remember is that once the law does take effect, expect even more changes. For example, new annual fees and other processing fees may be imposed, as these are ways for creditors to make money. Some banks may even eliminate free checking and start charging fees on accounts that do not maintain minimum balances.

Once again, be sure read everything you receive from your financial institutions, including the small print. And now more than ever, maintain balances you can afford to pay off, which you might need to do if you want to walk away from unfavorable terms. With these thoughts in mind, closely monitor all of your financial accounts as banks seek to make up profits lost in the wake of the Credit Card Act of 2009.

If you have any Credit Card horror stories, please share them below.  The more details the better as this is the only way we can show our elected officials that this is not fair.

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Disneyland Tickets – Free for Volunteers!

Disneyland TicketsIn an effort to encourage volunteerism, Disneyland Tickets can be free!

I had to post this because we are all big Disneyland fans in our family.  Here is how it works, people who spend one day volunteering at a qualifying organization will receive Disneyland Tickets, for free (one day/per person). Disney’s “Give a Day, Get a Disney Day” program runs through December 15 of this 2010, or until one million tickets are given away, whichever comes first.

Want to teach your kids a lesson in community spirit? This is the perfect opportunity. Kids six and up are allowed to volunteer in exchange for a free Disneyland ticket so long as they are registered by an adult 18 years or older. A list of participating organizations can be found at the Disney website. Search for an opportunity in your area. Then the whole family of volunteers can enjoy a Disneyland Ticket for free and spend the day together in the Magic Kingdom.

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Fidelity 529 Saving Plan Fees

Philip Tirone, Fidelity 529 Saving Plan, 529 Fees, Credit

If you look at the small print, 529 Saving Plan Fees are not cheap, however, Fidelity just announced that they are cutting their 529 Saving Plan Fees by 50% in certain states.  Yes, 50%!

These state include, New Hampshire, California, Massachusetts, Delaware, and Arizona. Vanguard and Upromise, which manage plans in New York and Colorado, have also cut fees, as has TIAA-CREF, which manages Vermont plan.

Keep in mind, over the long term, it’s not about investing at the right time, it’s about “investing consistently.”

If you have children, talk to your financial advisor about Fidelity’s 529 Saving Plan Fees, and see if this, or another 529 Saving Plan could be the fit for you and your family.  Let’s make 2010, our best year ever!

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Department Store Credit Cards That Are Easy to Get

Philip Tirone, Department Store Credit Cards That Are Easy to Get, Credit

Department store credit cards are typically easy to get as there is no income verification.  However, there is a federal proposal requiring department stores to get the income information before a credit card could be awarded.

Now, this could help people who abuse the credit system, however this is a nightmare for the rest of America who use department store credit cards strategically.    Practically, this law makes absolutely no sense – who carries around their paycheck stub or W-2 on a daily basis?

I’ve always maintained that department store credit cards are not good for a person’s finances or their credit score.   However, there are times when a responsible person buying  a big ticket item can save 10-20% by applying for a department store credit card - and that can add up to a lot of money.

Who knows if this new law will pass and there will no longer be department store credit cards that are easy to get, but once again, I sometimes wonder how we have elected the politicians that make absolutely no sense in their actions.

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